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Reservations

 

General operation of tours

  • Tours last approximately 90 minutes and are done on foot.

  • Tours take place outside and each one follows a different trajectory, adapted to the content of the tour.  Consequently, with certain exceptions made, the trajectory cannot be modified.

  • In order to avoid any delays, you must be present at the tour’s point of departure approximately 15 minutes before the start of the tour.

  • Dress according to the weather: wear appropriate footwear and proper clothing. It is better to dress in layers and be able to take one off than not be dressed warmly enough.

  • In case of extreme weather (storm, heavy rain, extreme cold, etc.), we reserve the right to cancel the tours.  Otherwise, the tours take place, whether the conditions are good or poor.

  • Tips are not compulsory, but are always appreciated.

Individuals

  • Departures for individuals (or small groups) are made according to fixed times and dates during the summer season (from St-Jean-Baptiste Day to Labour Day) and on Halloween.  See our calendar for more details about the activities!

  • Reservations are mandatory and can be made by telephone, by email or online.

  • Payment for the tour is to be made by cash, at the tour itself.

  • Gift certificates are available. Ask us!

Groups

  • 365 days a year, 7 days a week

  • For all occasions! Be they office party, business reunion, family reunion, school outing, etc!

  • You may make a reservation for the date and time that is the most convenient for you.

  • Please contact us ahead of time, preferably 2-3 weeks minimum, to ensure our availability.  A reservation confirmation form will be sent to you by email.

  • To make a reservation, groups must be composed of at least 12 people.

  • All groups of 12 people or less, at the time of the tour, must mandatorily pay the minimum group requirement.

  • We use a ratio of 1 tour guide for about 30 people.  We can accommodate bigger groups without a problem, by increasing the number of tour guides.

  • Many tours are available in French and in English. Ask us about them!

  • Your group is composed of Francophones AND Anglophones? According to the size of the group, a tour guide can be added and the group can be divided between Francophones and Anglophones.

  • Tour & Drink Deal: upon request and with an extra 4$ charge per person, certain tours can end with a bite to eat or a drink at one of our partners’ establishments. Clink glasses at either the Pub l’Oncle Antoine or at La Barberie microbrewery, or satisfy your sweet tooth at la Fudgerie!

  • Payment can be made at the end of the tour, by either cash or cheque.  You may also choose to be billed, and send us a cheque by mail, within the 30 days following the tour. In all cases, a bill will be emailed to you within the days following the activity.